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We understand that problem gaming can have serious consequences on individuals, their families, and the community. Our aim is to provide a safe and enjoyable experience for all our players.
Self-Exclusion
If you feel that your gaming habits are becoming problematic, we encourage you to self-exclude from our platform. This will prevent you from accessing your account for a specified period of time, giving you an opportunity to reassess your gaming behavior.
To request self-exclusion, please contact our support team through live chat or email. You can choose from the following options:
Once you have submitted your request, we will verify your identity and ensure that your account is blocked for the selected period.
Deposit Limits
We encourage our players to set deposit limits to control their spending. You can do this by contacting our support team or through your account settings. We offer a range of options:
By setting a deposit limit, you will be able to manage your gaming sessions and prevent excessive spending.
Time-Outs
If you feel that you need to take a break from gaming, we recommend taking a time-out. This will give you an opportunity to step away from the platform for a specified period of time.
To request a time-out, please contact our support team through live chat or email. You can choose from the following options:
Once you have submitted your request, we will verify your identity and ensure that your account is locked for the selected period.
Responsible Gaming Tools
We provide a range of responsible gaming tools to help our players manage their gaming behavior. These include:
These tools are designed to help you stay in control and prevent problem gaming.
Seeking Help
If you or someone you know is struggling with problem gaming, we recommend seeking professional help. There are many resources available to support individuals affected by problem gaming.
Some organizations that can provide assistance include:
We encourage our players to prioritize their well-being and seek help if needed.
Our Commitment
At PiggyBet, we are committed to providing a safe and responsible gaming environment. We work closely with industry experts and regulatory bodies to ensure that our platform meets the highest standards of responsible gaming.
We encourage our players to report any suspicious activity or concerns regarding problem gaming. You can contact our support team through live chat or email.
Remember, gaming should be enjoyed responsibly. If you feel that your gaming habits are becoming problematic, please seek help and take control of your gaming behavior.
